Patients & Visitors
Everything you need to know for your visit to Nakowa Medical Center
View InformationYour Visit Made Simple
Quick access to essential information for patients and visitors
Admission Process
Learn about our streamlined admission procedures and required documents for your stay.
Learn moreVisiting Hours
General visiting hours 10AM-8PM daily with special arrangements available.
Learn morePayment & Insurance
Information about payment options and accepted insurance providers.
Learn morePatient Rights
Understand your rights and responsibilities as our patient.
Learn moreWhat to Bring
Essential checklist for your hospital stay and items to leave at home.
Learn moreHospital Amenities
Cafeteria, parking, wifi and other available facilities.
Learn moreAdmission Process
Our admission process is designed to be as smooth and stress-free as possible. Here's what you need to know when preparing for your stay:
Required Documents
- Valid identification (driver's license, passport)
- Insurance card and information
- Referral letter (if applicable)
What to Expect
- Registration at main desk
- Initial health assessment
- Room assignment
Visiting Hours & Guidelines
General Visiting Hours
We understand the importance of family support during recovery while maintaining a healing environment for all patients.
Special Departments
ICU
11:00 AM - 1:00 PM and 5:00 PM - 7:00 PM
Maternity
24-hour access for partners
Pediatrics
Parents can stay 24/7
Emergency
Limited to 1 visitor per patient
Payment & Insurance Information
Insurance Accepted
We accept most major insurance plans including NHIS, HMOs, and private insurers.
Self-Pay Options
Flexible payment plans and discounts available for self-paying patients.
Financial Assistance
Need-based financial aid programs for qualifying patients.
Insurance Providers
NHIS
Hygeia
AXA
Avon
Reliance
Leadway
AIICO
Others
Patient Rights & Responsibilities
Your Rights
- Receive respectful, considerate care
- Be informed about your diagnosis and treatment
- Participate in healthcare decisions
- Privacy and confidentiality
- Access your medical records
- Voice concerns about your care
Your Responsibilities
- Provide accurate medical information
- Follow treatment plans
- Respect hospital policies
- Be considerate of other patients
- Meet financial obligations
- Respect staff and property
Still Have Questions?
Our patient care team is available to assist you with any additional information you may need